Privacy Policy

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Mistral and Maistro Cottage Villas. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

Data Collection

• Your first name, last name, email address, phone number and home address.
• Guest stay data, such as date of arrival and departure, special requests made, observations about your service preferences (including room preferences, facilities or any other services used).
• Credit card details, such as type of card, credit card number, name on card, expiration date and security code.
• Data you provide regarding your marketing preferences or in the course of participating in surveys, contests or promotional offers.

Processing Purposes

We use your personal data for the following purposes:

1. Reservations: We use your personal data to complete and administer your reservation.
2. Customer service: We use your personal data to provide customer service.
3. Marketing activities: With your permission, we may use your data for marketing activities, as permitted by law.